All Systems Operational

About This Site

Welcome to the status page for Carousel Cloud!

Here, you can view the current and historical status of our core services, check for scheduled maintenance, and track service incidents as they happen in real time.


**Twitter has recently implemented API changes which have impacted our (and many other company's) ability to integrate it with Carousel Cloud. As it stands right now, existing Twitter bulletins will stop updating and go into an error state and users will be unable to create new authentications or bulletins. Thank you for your patience as we continue to navigate this ever evolving situation.**

Uptime over the past 90 days. View historical uptime.
Carousel Cloud Account Access Operational
90 days ago
100.0 % uptime
Today
Outbound Email Delivery Operational
New Account Provisioning Operational
Weather Bulletins Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Degraded Performance
Resolved - This incident has been resolved.
Sep 21, 18:24 CDT
Monitoring - A fix has been implemented and we are monitoring.
Sep 21, 17:52 CDT
Identified - This issue has been identified and we are working on a resolution.
Sep 21, 16:35 CDT
Investigating - We are currently investigating this issue. Some accounts are reporting slowness and errors in the user interface.
Sep 21, 16:26 CDT
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Carousel Cloud Content Not Loading Properly
Resolved - This incident has been resolved.
Sep 14, 11:54 CDT
Identified - Some customers are experiencing issues loading content in the Carousel Cloud UI and on Media Players. We have identified the issue and are working towards deploying a fix.
Sep 14, 11:24 CDT
Sep 13, 2023
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 22:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:32 CDT
Scheduled - We will be undergoing scheduled maintenance for a subset of Carousel Cloud Customers at this time. A separate Email will be sent to the Carousel Cloud Administrator if this window will effect you.

If your Carousel Cloud System is included in this window your Carousel account may be inaccessible for approximately 60 minutes. Your Carousel Players will continue to display their scheduled content. Please reach out to your Carousel Administrator for additional information.
Sep 11, 13:40 CDT
Sep 12, 2023

No incidents reported.

Sep 11, 2023
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 21:32 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 19:00 CDT
Scheduled - We will be undergoing scheduled maintenance for a subset of Carousel Cloud Customers at this time. A separate Email will be sent to the Carousel Cloud Administrator if this window will effect you.

If your Carousel Cloud System is included in this window your Carousel account may be inaccessible for approximately 60 minutes. Your Carousel Players will continue to display their scheduled content. Please reach out to your Carousel Administrator for additional information.
Sep 10, 11:50 CDT
Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

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