Issues with Mersive Solstice and Embedded Express Players

Incident Report for Carousel Digital Signage

Resolved

This incident has been resolved.

Posted Feb 15, 2024 - 23:56 CST

Update

We are continuing to work on a fix for this issue.

Posted Feb 15, 2024 - 09:30 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 14, 2024 - 16:42 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 14, 2024 - 16:13 CST

Identified

We have identified the underlying issue and are working towards a resolution.

Posted Feb 14, 2024 - 13:32 CST

Investigating

We are currently experiencing issues with Mersive Solstice and Embedded Express Players functioning. We are investigating the issue and will provide updates as they become available.

Posted Feb 14, 2024 - 12:41 CST