Issues provisioning new Brightsign Players

Incident Report for Carousel Digital Signage

Resolved

This incident has been resolved.

Posted Jan 26, 2024 - 14:54 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 26, 2024 - 11:39 CST

Investigating

Some customers have reported that they are unable to provision new Brightsign players to their Carousel Cloud System. We are currently investigating the issue and will provide updates as they become available.

Posted Jan 26, 2024 - 10:35 CST